FREQUENTLY ASKED QUESTIONS

What are eyelash extensions?


Eyelash extensions are used to enhance the length, curliness, fullness and thickness of your natural lashes by carefully applying a synthetic mink on top of it. During your consultation before your appointment, we will discuss which curl, length and diameter will be used depending on the assessment of your natural lashes and of course your personal preference. Once selected, the lashes are applied one at a time using a specially formulated, semi-permanent eyelash glue that will not irritate nor damage your natural lashes. The process of getting eyelash extensions is completely painless. Eyelash extensions are light-weight which makes the experience of having eyelashes feel like they’re your own. Eyelash extensions are a definite go-to if you love a dramatic or natural look! Creating a look is all about what YOU love!




What is the difference between classic, hybrid & volume lashes?


Classic lashes are guided for clients who love more of a natural classic look. This look is achieved by putting 1 extension to 1 natural lash. Fullness is dependent on the amount of natural lashes. Hybrid lashes are classic (one extension to one natural lash) and volume lashes mixed. Volume lashes are fans that are applied with 2-6 lashes meaning there is more lashes to one natural lash. If your goal is full, dramatic and fluffy then hybrid or volume lashes are for you!




What is the maintance of having extensions?


The average life span of a natural eyelash is between 90 and 120 days. When your natural eyelash falls out, so does your extension. Everyone’s eyelash growth cycle differs, and often eyelash extensions can last up to several weeks. On average, a person naturally loses 3-5 eyelashes every day. To keep a full look, it is recommended to come back for a fill every 2-3 weeks. (Client must have 50% of lashes to be charged fill price) While having eyelash extensions you can engage in normal every day activities including getting them wet. It is recommended that clients avoid oil based products, steam, pulling or plucking at the lashes and waterproof mascara. Eyelashes should be cleansed daily with the recommended Lashes by Nicole cleanser ($20 a kit).




Will eyelash extensions ruin my natural lashes?


Eyelash extensions will NOT ruin your natural lashes as long as you don’t rub, pluck, pull or remove the lashes on your own. Using an oil-based product and attempting to remove them will result in your natural lashes becoming damaged. Eyelash extensions must naturally fall off with lash cycle or professionally removed!




What is an eyelash lift?


An eyelash lift is a procedure done in 3 steps that perms your natural lashes curly that gives you longer-looking lashes without the need and upkeep of eyelash extensions. During consultation, we will discuss how dramatic of a curl you love and a silicone shield will be determined then. This hour-long procedure is comfortable and completely harmless to your natural lashes. It will last 4-6 weeks with no maintenance. If you have amazing natural lashes, or just need a little lift you will love this look! Tint can also be applied to dye your natural lashes darker for an extra charge. If you're not interested in tint, mascara can be applied to natural lashes after tint to achieve a more dramatic look!




What are bottom lashes?


Take your lash game to the next level and add bottom lashes! Bottom lashes are small extensions applied to the natural bottom lash. They’re applied by carefully taping the top lashes upwards and applied one by one to the bottom lash line to give a bigger more vivid look! Please note that bottom lashes are not long lasting and could only last up to 4 days.




How do I book an appointment?


To book an appointment simply go to services and click the service wanted. It will then direct you to a booking app called, Styleseat. All availability is listed and up to date. If you don't see a day/time that is needed, you should check Styleseat regularly as openings will pop up when someone cancels. Styleseat requires ALL clients to put a VALID credit/debit card on file for last minute cancellations and no shows. Styleseat will not accept prepaid credit cards or cards that aren't valid. PLEASE BRING CASH/APPLE PAY TO YOUR APPOINTMENT




When is my next scheduled appointment?


To view upcoming appointments, log into styleseat and go to "my appointments" This will list all the dates and times that you have scheduled. If nothing shows, then no appointment is scheduled.




What is your cancellation policy?


ALL clients MUST cancel/reschedule within 24 hours of appointments. No exceptions will be made regarding any situation. If you fail to do so, 50% of your service fee is charged to your card. If you no show, you will be charged 100% and blocked from booking all future services. Same day cancellations will be charged 100% service fee. Please note that if you schedule an appointment for the same day and cancel you still will be charged for same day cancellation.




How do I sign up for an eyelash course?


To reserve your spot for an eyelash course, you must submit a non-refundable half deposit upon sign up. The remaining balance is due 1 week before the class, no exceptions.